Privacy Policy

1. Introduction

Welcome to the **Email Tracker Plugin** (the "Service", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and store your information when you use our Chrome Extension and the associated web-based analytics dashboard.

By installing the Email Tracker Plugin Chrome Extension or accessing our website at https://mailtrack.ajce.in/, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide email tracking and analytics functionality, our system collects and stores specific information about users and recipients. This data is limited strictly to what is necessary for our Service's core purpose.

User (Sender) Information

When you authenticate or sign in to our Service, we store:

Your Google Account Name (stored in users.name).
Your Google Account Email Address (stored in users.email).
Google Account information used for authentication (such as your profile picture URL).

Email Metadata and Content

When you draft and send a tracked email, the Chrome Extension collects the following from your compose window:

Recipient email addresses (stored in emails.to_recipients, cc_recipients, bcc_recipients and email_recipients.recipient_email).
Recipient names (stored in email_recipients.recipient_name).
Email subject lines (stored in emails.subject).
HTML email body content (stored in emails.html_body).
Plain-text email body content (stored in emails.text_body).
Original hyperlinks contained in the email body (stored in click_tracking.original_url and recipient_click_tracking.original_url).

Recipient Interaction Data

When a recipient interacts with a tracked email, our server automatically logs:

The recipient's IP Address (stored in tracking_events.ip_address and click_events.ip_address).
The recipient's User-Agent / browser information (stored in tracking_events.user_agent and click_events.user_agent).
Email open timestamps.
Link click timestamps.

Local Extension Storage

The Chrome extension stores authentication tokens locally on your browser (using chrome.storage.local) to keep you logged in and authorize communication with our backend API.

3. How We Use Information

We use the information we collect solely to provide, operate, maintain, and support the Service's core single purpose: "Track email opens and link clicks from Gmail and provide email engagement analytics."

Specifically, the collected data is used to:

Associate tracked emails and interaction statistics with the correct sender account.
Rewrite links and inject tracking elements when sending tracked messages.
Render the historical list of sent tracked emails, recipients, and project tags.
Generate and display reports, charts, and activity timelines inside your dashboard.

4. Email Tracking and Recipient Analytics

Our Service relies on standard web tracking technologies to identify engagement:

Tracking Pixels: We inject a small, invisible 1x1 pixel image into the HTML body of tracked emails. When the recipient's email client loads this image, our server logs the open event along with the recipient's IP Address, User-Agent, and timestamp.
Tracking Links: Hyperlinks in your emails are rewritten to redirect through our secure server. When a recipient clicks one of these links, our server logs the click event (IP Address, User-Agent, and timestamp) before forwarding the recipient to the original destination URL.

This tracking information is aggregated and displayed to you, the sender, in your secure Email Tracker dashboard.

5. Google Authentication

The Service utilizes Google OAuth to verify your identity and authenticate your account. The extension requests scopes necessary to retrieve your Google profile (name, email address, and profile picture).

The Service **does not** request or store passwords, nor does it request access to read, retrieve, or manage other untracked emails in your Gmail inbox.

6. Data Storage and Security

All tracking records, email details, and user profiles are stored in our secure database environment. Access tokens needed for authenticated operation are stored locally on your device within the extension's sandboxed storage.

We implement reasonable technical and organizational measures to safeguard the storage of this database information. However, please be aware that no transmission or storage method over the Internet is 100% secure.

7. Data Sharing

**We do not sell your personal data or your recipients' data to anyone.**

We do not share, rent, or distribute any collected information, except when required to do so by law or to comply with a valid legal process.

8. Data Retention

We retain your account details and email tracking records for as long as your account remains active or as needed to provide you with the tracking and analytical services.

9. User Rights and Data Deletion Requests

You have the right to access the data we store about you and request its deletion. If you wish to delete your account, remove specific tracked emails, or request the purging of your stored tracking metrics, please contact us.

10. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be updated accordingly. Changes are effective immediately upon being posted.